Almost as important as what is covered by your warranty is knowing what isn’t covered by your warranty. Here are some of the more common exclusions found in typical roof warranty language.
Ponding/Standing Water
There are different schools of thought on what the definition of ponding water is but at the end of the day what counts is what your roofing manufacturer deems “ponding water.” Most manufacturers define this as water that remains on the roof for a specified amount of time after rain has stopped. Warranties that exclude ponding water also exclude any issues caused by ponding water such as roof leaks or damage to the area in question
Consequential Damages
Most roof warranties do not cover any consequential or interior damages caused by roof leaks or defects such as carpets, walls, ceilings, equipment, and merchandise, etc.
Acts of God
These are things such as high winds (sometimes extra wind coverage can be added), hail (same with hail, the extra coverage can be added), tornadoes, floods, fires, etc. These items are typically not covered.
Existing Moisture
If you or your roofing contractor is planning to install a new roof system over an existing roof system the manufacturer may require an infrared scan prior to and after the roof installation to ensure there is no moisture trapped in the existing system. Existing moisture that affects a new roof system is not typically covered.
Contractors using improper repair materials or improper repair methods may void the manufacturer’s warranty. The manufacturer will also not cover the costs to have those improper repairs fixed by an authorized applicator. It is also worth noting that there may be additional costs for you to have the manufacturer come out to inspect the newly repaired area(s) in order to reinstate the warranty.
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